Terms Of Service

Sauna Wellness World (KMMH.LLC)
Last Updated: November 17, 2025

Welcome to Sauna Wellness World. By accessing, browsing, or making a purchase from our website, you agree to the following Terms of Service. Please read these terms carefully before using our site.

If you do not agree with any part of these Terms, please do not use this website.

1. ACCEPTANCE OF TERMS

By using our website or making a purchase, you acknowledge that you have read, understood, and agree to be bound by:

  • These Terms of Service

  • Our Privacy Policy

  • Our Return & Refund Policy

  • Our Shipping Policy

  • Our Warranty Policy

  • Any additional posted guidelines

These Terms apply to all visitors, customers, vendors, affiliates, and users of the site.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, including but not limited to:

  • Fraud concerns

  • Abuse of customer service

  • Violations of policies

  • Suspicious or high-risk orders

You agree not to:

  • Copy or reproduce website content

  • Resell or exploit any part of the site

  • Interfere with website functionality

  • Upload viruses or malicious code

3. ORDER ACCURACY & MODIFICATIONS

We reserve the right to limit or cancel orders that appear to be placed by:

  • The same customer account

  • The same payment method

  • The same billing or shipping address

  • Automated bots or fraudulent activity

If we make a change or cancel an order, we will contact you via email (preferred) or by phone during business hours.

4. PRODUCT AVAILABILITY & PRICING

Product prices, descriptions, and availability are subject to change at any time without notice.

We strive for accuracy, but:

  • Errors may occur

  • Images may vary slightly from actual products

  • Manufacturers may make updates without informing us

If an error affects your order, we will notify you and work toward a resolution.

5. PAYMENT TERMS

By completing a purchase, you authorize us to charge your chosen payment method for the full order amount immediately.

We accept:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • Debit Cards

  • PayPal

  • Apple Pay

  • Google Pay

Full details are in our Payment Policy.

6. SHIPPING TERMS

All shipping timelines, freight procedures, delivery requirements, and damage reporting instructions are governed by our Shipping Policy.

Your responsibilities include:

  • Providing accurate shipping information

  • Being available for carrier appointment scheduling

  • Inspecting freight deliveries immediately

  • Reporting damage within 24 hours

Failure to follow freight procedures may impact replacement eligibility.

7. RETURNS & REFUNDS

All return and refund conditions are governed by our Return & Refund Policy, including:

  • Return eligibility

  • Restocking fees (25%)

  • Return freight responsibilities

  • Non-returnable items

  • Final sale restrictions

Custom & Made-to-Order Items

These items are FINAL SALE and cannot be canceled or refunded once production begins.

By placing an order, you acknowledge and accept these terms.

8. WARRANTY

All products include a manufacturer’s warranty.
Warranty terms vary by brand.

Sauna Wellness World is not responsible for:

  • Misuse

  • Improper installation

  • Normal wear and tear

  • Unauthorized repairs

  • Damage caused by neglect

Warranty claims must follow manufacturer procedures.

9. ACCURACY OF BILLING & ACCOUNT INFORMATION

You agree to provide complete and accurate:

  • Billing information

  • Contact information

  • Shipping address

We may cancel or refuse orders if information cannot be verified.

10. THIRD-PARTY LINKS

Our site may contain links to third-party websites.
Sauna Wellness World is not responsible for:

  • Their content

  • Their policies

  • Their actions

Use third-party sites at your own risk.

11. PROHIBITED USES

You may not use the site for:

  • Illegal activities

  • Violations of laws or regulations

  • Harassment or abuse

  • Uploading malware

  • Data mining

  • Interfering with security or performance

  • Violating intellectual property rights

Violations may result in termination of access.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • Sauna Wellness World is not liable for any indirect, incidental, punitive, or consequential damages

  • We are not responsible for shipping delays or manufacturer defects

  • Your sole remedy for dissatisfaction is limited to the amount paid

13. INDEMNIFICATION

You agree to indemnify and hold harmless Sauna Wellness World (KMMH.LLC) from claims or damages resulting from:

  • Your misuse of products

  • Your breach of these Terms

  • Your violation of policies

  • Your misuse of the website

14. CHANGES TO TERMS

We reserve the right to modify or update these Terms at any time.
Changes take effect immediately upon posting.

It is your responsibility to review this page periodically.

15. CONTACT INFORMATION

Email (Preferred): CustomerSupport@SaunaWellnessWorld.com

Phone: 202-854-8602
Address:
Sauna Wellness World (KMMH.LLC)
6401 Golden Triangle Dr, Ste 201 #113
Greenbelt, MD 20770